Service & Support
Euro Bus Diamond offers comprehensive technical support and specialized maintenance services through a modern service center in Bucharest, supported by a national network of partners and a mobile intervention team.
Euro Bus Diamond ensures full technical assistance through its service center located in Bucharest, authorized by the Romanian Auto Registry. The service facility includes a mobile intervention team for remote operations and a network of service partners across the country, providing specialized service activities. The service activities are carried out by specialized personnel with an average of 15 years of experience in the bus manufacturing and repair industry. The service center maintains a high level of expertise and knowledge in vehicle repair and technical support. The service department is equipped with state-of-the-art diagnostic tools and equipment necessary for bus maintenance and repair operations.
Maintenance Packages
A. Maintenance and Repairs with Fixed Costs Included
The maintenance and repair services offer customized technical support packages that ensure the perfect functionality of the vehicle throughout the contract period. Additionally, you benefit from a fixed monthly cost that is easy to budget annually and consider from the moment the vehicle is delivered. Each service package can be customized according to the vehicle type, annual mileage, and client needs, resulting in a maintenance program fully adapted to your requirements.
B. 24/7 Roadside Assistance
The Roadside Assistance service helps you resume your journey with just a phone call. We respond to your calls 24 hours a day, 7 days a week. Our Roadside Assistance Center is available around the clock to resolve any issues as quickly as possible.Centrul nostru de Asistență Rutieră vă stă la dispoziţie non-stop pentru a soluţiona toate problemele în cel mai scurt timp.
The service team consists of personnel with extensive experience in maintenance and repairs. Our team includes specialists in mechanics, electricity, bodywork, and painting.
The quality of the products and services provided meets the highest requirements and standards.
The post-sales coordination center in Bucharest closely monitors service activities at both national and international levels, ensuring that Euro Bus Diamond clients receive quality services tailored to their vehicles. Euro Bus Diamond is a project dedicated to and built on customer expectations, including vehicle maintenance and repair. Customer satisfaction is very important to us, and therefore, the attitude adopted in dealing with clients is flexible, professional, and based on respect.